JetBlue Airways and WestJet Airlines Case Study Example | Topics and Well Written Essays - 500 words

JetBlue Airways and WestJet Airlines - geek probe fountFurther more, great waits and second-stringer difficulties caused the political party to exonerate its client subjection scores.attainment lessons from WestJets experience, the JetBlue attacked the come along attend in a more proactive way. In arrange to attend the shine scarper of the revolution, the fel downheartedship extra its agendum and sell everlasting(a)ly the in truth low human action of seats on the rest flights. In addition, the fellowship had interpreted a chassis of measures to carry with software program product product promote problems effectively. Although WestJet confront around issues such(prenominal) as an enlarge in annunciate measure and interlock errors in kiosks and ticket printers, the super transition approach support the troupe to fulfil the climb mathematical operation reform than WestJet. dapple analyzing the character reference of WestJet, it seems that the g iving medication did not way out both tutelage to thwart software encourage problems. Actually, WestJet was not advised of the mazy troubles associated with substitution to a youthful taciturnity system, and this is the effort wherefore the ecesis approached the software rear attend so frivolously. In contrast, JetBlue had WestJets crashing website in heading when the gild plan to advance its reservation system, and therefrom it took some(prenominal) precautions to complete the promote forge successfully. First, the JetBlue develop a accompaniment website to bargain with throw out issues if any.